AMC/Remote support services
IT support services for all businesses
Companies nowadays rely on technology more than ever. They have multiple business locations throughout the country or the world. Staffing each office with top IT professionals can be a serious challenge. Wherever you are located VS Infotech team will help your business reach its full potential and overcome problems associated with technology.
- Certified Engineers
- 24/7/365 Support
- Customized Solutions
Let us be your trusted technology partner!
Maintenance of IT infrastructure has become essential to various customers looking for better and better option to keep their system up running with minimum downtime.
- VS Infotech offers Annual Maintenance contract with Remote Support along with a ticketing system hosted on cloud to manage service calls with efficiency & prompt support for resolving user problems through remote troubleshooting techniques.
- VS Infotech provides services between Monday to Saturday, also provides services on Sunday if critical issue at customer’s office.
- If critical call which affect production or normal operations & couldn’t be resolved remotely then engineer will come on site in shortest possible time. If non critical call which can’t be resolved remotely then engineer will resolve it in his next scheduled visit.
Serviced will include following.
- Desk-side visits for desktop systems problems
- Standard office applications.
- Troubleshooting servers with windows/Linux OS
- Network troubleshooting.
- Wireless router support
- Printer support
- Email Support
- Anti-virus management.
We have an immensely technical team which have the skillsets to extend support for above & any more issues.
IT Solutions & consulting.
Apart from designing, planning and implementing IT infrastructures service, VS INFOTECH also offers support to manage and maintain your existing network infrastructure. The services we support are:
- Microsoft SCCM.
- Linux servers; Microsoft Windows Servers
- Active Directory Services
- All Windows Network Infrastructure Services
- Internet Information Server
- Windows Share Point Services
- Clustering and Network Load Balancing
- Microsoft Exchange Server
- Standalone or Enterprise Scenario
- Exchange Cluster and NLB Server Scenario
- Symantec, CA, McAfee Antivirus Servers and Desktop AV
- Symantec or CA Backup and Restore
- We provide strategic support in defining IT Budget, IT Policy & IT Vision.
- T. Auditing
- Recommend best practices to ensure smooth running of IT services
- Gap analysis and evaluating technology plans
- IT vendor evaluation
- Evaluation of business application, business continuity process, program, plan & execution.
- IT based Recruitment
We can provide you the following types of support for the above mentioned service
- Tele phonic support
- Remote Access Support
- Onsite support
- Annual maintenance contracts
I.T. Solutions and Services Provider in Mumbai India
We are counted amongst the top notch IT Solutions and services provider in Mumbai. The IT solutions that we provide are aimed towards facilitating error free work environments focused towards innovative concepts. Almost every organization irrespective of its size and strength works with the help of computers in one way or the other. It is very critical to partner an IT solutions provider that provides the best of services. Our dedicated team at VS Infotech work towards relationships nurtured on the platform of best-in-class IT solutions and services.